Return & Exchange Policy

We want you to be completely satisfied with your purchase. Here's our policy on returns and exchanges.

Eligibility

You can request a return or exchange within 3 days if the item is damaged, incorrect, or not as described.

Not Eligible for Return

  • Used, worn, or washed items
  • Items damaged by customer
  • Clearance or sale items

Conditions

Items must be unused, in original packaging, with all tags intact.

Return Process

1

Contact us within 3 days with your order number

2

Send clear pictures/videos of the issue

3

We review and guide next steps

4

Replacement or store credit issued after inspection

Shipping

We cover return shipping only if the error is from our end. Otherwise, customer pays return shipping fees.

📌 Important Notice

  • All returns must be initiated within 3 days of delivery
  • Refunds are issued as store credit, not cash
  • Processing time for returns: 5-7 working days after receiving the item

Need Help?

Have questions about returns or exchanges? Our support team is ready to assist you.

Contact Support